ENGLISH 

§ 1. Membership

The membership is an agreement between the member and Arca or its affiliated companies (hereinafter “Arca”). A membership is personal and cannot be used by anyone other than the member. In order to determine the member’s identity, personal data is stored in a database that only Arca employees have access to. Changes in personal data such as name, address, email, telephone number, bank, account number, etc. must be immediately notified to Arca. Membership gives access to train in the number of weekly training sessions associated with the membership in question. Membership gives access to train in the time zones associated with the membership in question. All memberships are ongoing memberships and are thus bound by the notice period in § 8.

§ 2. Changes in classes

Arca reserves the right to make ongoing changes to the classes. We always work hard to offer the best schedule we can, so we make ongoing adjustments to accommodate as many members as possible.

§ 3. Duration

A membership is ongoing and continues until terminated in accordance with § 8. Annual memberships automatically terminate at the end of the period for which they were paid. A new annual membership can subsequently be purchased at the normal price applicable at that time. Annual memberships cannot be terminated before the end of the period.

§ 4. Payment

When creating a cash membership, prepayment is made for the entire agreement period. When creating a membership, the agreement is registered with Adyen, and is paid for the period from creation to the first payment via Adyen. Thereafter, the monthly payment is automatically deducted from the member’s payment card at the beginning of each calendar month. Payment for membership includes the VAT that Arca pays for the member’s access to training equipment, etc. Some of Arca’s services are exempt from VAT, e.g. group training, closed/private classes and private lessons.

§ 5. Late payment

If the ongoing service for an Adyen membership is not paid by the agreed time, a reminder letter will be sent to the member and a reminder fee will also be charged according to the applicable rate. If the member does not pay within 10 days of the specified due date, Arca has the right to terminate the membership without further notice. Arca also reserves the right to charge the amount for the remaining part of the relevant payment period. The member’s access will be blocked and the member will be excluded from all forms of training at Arca until payment of Arca’s receivable has been made, after which the member will again be entitled to use Arca’s facilities until the end of the relevant payment period.

§ 6. Price changes

Price changes will be announced on the website no later than 45 days before the price changes come into effect. Communication will always be via notification in the member app and/or email. If the member does not wish to maintain his/her membership as a result of the price changes, the member is entitled to terminate his/her membership according to the procedure in §8.

§ 7. Freeze-periods

Membership can be freezed for a minimum of 1 month and a maximum of 6 months. The start and end date of the freeze-period must be stated at the start of the freeze-period. A fee is paid for each freeze-period according to Arca’s current rates. It is not possible to suspend a membership during a notice period, and any suspension will be lifted if the membership is terminated.

§ 8. Termination of membership

Memberships can be terminated at any time with a notice period of the current calendar month + 1 calendar month, unless otherwise stated upon registration. All offer memberships purchased via Arca’s website have a binding period of at least one calendar month as a paying member. The minimum price is therefore the price of the front page offer + DKK 529 (DKK 459 for students). Termination can only be done by filling out the online form you can find here Udmeldelse – arca . If there is any doubt as to whether a membership has been terminated, the member must be able to prove that a termination has occurred by submitting a confirmation that you receive online when terminating your membership. If you are on hold when you terminate your membership, the suspension period will be cancelled for the last month up to your termination. You cannot therefore be on hold for the last month before your termination date. You are not terminated until you have received a receipt for this. The receipt is automatically received when you fill out the form. If you do not receive it, write to us directly at kontor@arca.dk and we will help you.

§ 9. Minor members

You must be 14 years of age to be able to register with Arca. Enrolment for persons under the age of 18 requires parental consent. If you are under 18 years old and want to join, please contact us at kontor@arca.dk.

§ 10. Health and personal injury

All training is done at your own risk. A member is responsible for being in a state of health that allows participation in activities at Arca. Arca also does not accept responsibility for personal injuries to a member as a result of accidents, actions of other visitors or defective actions. Otherwise, the rules of Danish tort law in this area are followed.

§ 11. Valuables

Arca is not responsible for loss due to theft or damage to property. It is recommended that valuables are stored in the lockers in the locker room, for which the member is responsible for purchasing a lock.

§ 12. Rules of conduct

The current rules of conduct, as well as instructions given by Arca’s staff, must always be followed.

§ 13 Waiting list

2 hours before the start of the class, you can see whether you have been given a place on a class you have booked. If you remain on the waiting list for the class, you will not be fined for failure to attend. If you are not in the class room ready to receive instruction when the class begins, your place in the class will go to a member on the waiting list. The staff has the right to reject the member if he or she is not ready to receive instruction when the class begins.

§ 14. Cancellation of reservation and attendance

If a member is prevented from using a class reservation, which must be made via the website/app to secure a place in the classes, cancellation must be reported no later than 2 hours before the start time. Attendance must be made no later than 5 minutes before the class starts. If this does not happen, a fee of DKK 59 per class will be charged. It is the member’s own responsibility to attend correctly and on time. Arca is not responsible for the correct attendance of members. If the above is not complied with, the member will be charged a fee according to the applicable rates. If a fee is not paid, Arca has the right to terminate the membership without notice.

§ 15. Doping

If there is evidence of the use of doping, including “social drugs”, this will result in an exclusion of at least 2 years from training in all Arca training centers and all other training centers related to this.

§ 16. Exclusion of a member

Arca may, without giving any reason, terminate any membership agreement with immediate effect. In such a case, all unused advance payments will be refunded. However, in the event of a significant breach of the membership conditions or the rules of procedure, such as doping, no refund will be made.

§ 17. Change of membership conditions

Arca may change the membership conditions with 45 days’ notice. In the event of significant changes to the membership conditions, this will be announced on Arca’s website and via a message in the member app and/or e-mail. If the member subsequently does not wish to maintain his membership as a result of the changes to the conditions, the member is entitled to terminate his membership in accordance with the procedure in § 8. Arca has the right to make customary changes to the rules of procedure, team activities, premises, equipment and opening hours.

§ 18. Automatic door system and unsupervised training

Arca has installed an automatic door system in selected centers, which allows you to open entrance doors using the QR code in your app. Access to the centers is via the door system from the time the centers open in the morning until closing time. This is generally from 5:45-22:00 on weekdays and from 7:45-18:00 on weekends. It is not permitted to bring guests other than the “WOD a friend” classes, and it is not permitted to let non-members into the center. If you let people into the center, you are liable for them. When training on your own, it is not permitted to take equipment outside the center. All centers have video surveillance, and any violation of the above will result in cancellation of membership and an exclusion of at least 2 years from training in all Arca centers.

§ 19. Right of withdrawal

When purchasing online, you generally have a 14-day right of withdrawal if the membership has not been used. However, if you choose a start date that is within 14 days, the right of withdrawal is waived on the start date.

§ 20. Duration/Membership

The Adyen agreement is an ongoing membership that continues until terminated by one of the parties in accordance with §8. All offer memberships automatically convert to a “Most Popular” membership.

§ 21. Criteria for subscription withdrawal

Before a withdrawal via payment card can occur, the card information must match Adyen’s card database. The payment card must be active and it must be possible to complete a transaction for the subscription amount. The payment card used for subscription withdrawal must be able to make transactions via the Internet.

§ 22. Updating card data

Card data can be updated by logging in online to the booking system and following these steps:

After logging in, click on your name and select “authorize card”
Click “create”/”edit” from the payment agreement
Now you can create a payment agreement or edit your current one
The customer is at all times responsible for the correctness of the card data. If this is not complied with, Arca can deactivate/terminate the membership without notice.

§ 23. Scope of the membership terms

The above – as well as acceptance that training is done at your own risk – applies to all Arca members, i.e. for group training, private lessons, Open Gym, courses held for members and non-members and other Arca-related activities. For further information on prices and fees, please refer to Arca’s website (Arca – Sundere. Stærkere. Sammen. Bliv medlem i dag. )

Contact: kontor@arca.dk